GENERAL TERMS AND CONDITIONS
1. ACCEPTANCE AND AVAILABILITY
These Conditions regulate the legal relationship resulting from purchase processes carried out by users through the website of decantervins.com. When making a purchase through the website, users expressly accept full and unconditional adherence to these stipulations. By accepting these General Terms and Conditions of contract, the user declares:
- They are a legally capable person of legal age.
- Decantervins.com has provided them with a complete copy of the applicable General Terms and Conditions in accordance with the provisions below.
- They have read, understood, and comprehended the General Terms and Conditions in their entirety.
- They freely consent to the entire content of these General Terms and Conditions of contract and assume all obligations stipulated in this document.
The user will have access to the General Terms and Conditions of contract, always and in any case, prior to starting the process of purchasing products, which can be stored and/or reproduced on a durable medium. Once the user purchases a product, they will receive an email confirming the products purchased along with the General Terms and Conditions that govern the contractual relationship. By contracting any product, the user expressly agrees that the copies and confirmations required to notify pursuant to Article 99.2 of Royal Legislative Decree 1/2007, of November 16, are notified via email.
The General Terms and Conditions will be supplemented with any other legal text applicable to the contract, as well as the Privacy Policy applicable to personal data processing carried out by decantervins.com, which must also be accepted by the customer in accordance with the procedures established in the text itself.
These General Terms and Conditions will be permanently accessible on the decantervins.com website for customers to consult and review at all times, as well as download and print them.
Decantervins.com reserves the right to modify these General Terms and Conditions.
In case the customer has any questions regarding the General Terms and Conditions, they can contact the customer service of decantervins.com through the following contact details: hola@decantervins.com
2. NATURE OF THE CONTRACT
Through this contract, decantervins.com (Decantervins S.L., with its registered office in Barcelona, Rambla Catalunya, 107 7, and VAT ID B-60036951) sells to the customer (any individual or legal entity with whom decantervins.com enters into any sales contract on its website) and the customer purchases from decantervins.com the product specified in the invoice/packing slip/order. The "contract" is understood as the sales transaction documented by this document. The "product" is understood as the merchandise subject to purchase.
3. PURCHASE PROCEDURE
The purchasing process is very simple, whether it is the customer's first time buying on the website or if they have made purchases before. There are two options:
- Purchase as a registered customer by logging into the account and retrieving previous data.
- Purchase through registration, allowing the customer to make a purchase and register at the same time for greater convenience in future purchases.
The purchasing process on the website is as follows:
- Shopping Cart: The customer must select the desired product or service, click on it, and a detailed product description and price will be displayed. By clicking the "add to cart" button, the product is added to the shopping cart.
- Billing/Delivery Address: The customer must select where the products will be shipped and which address to use for billing, if applicable.
- Shipping Method: The customer must choose how the products will be shipped. In this section, additional shipping costs and approximate delivery times are indicated.
- Acceptance of Terms: The step prior to payment of the order is the acceptance of the privacy policy and these contract conditions.
- Payment Method: The customer must choose a payment method and confirm the order by making the payment.
Upon completing the order, an email will be sent to confirm the receipt of the order, specifying all order details, such as the chosen payment method or the indicated shipping address. If any errors are observed in the provided address or any other aspect of the order, it must be reported immediately to hola@decantervins.com for correction.
4. PRICE
The prices of our products are expressed in euros and include the corresponding Value Added Tax (VAT).
Decantervins.com reserves the right to modify its prices at any time, but products will be invoiced based on the rates in effect at the time of order registration.
5. AVAILABILITY
Our offers and prices are valid as long as they are displayed on the website and subject to available stock.
We reserve the right to allocate a maximum number of bottles of each wine per customer. Allocations will be made in strict order of order receipt.
Normally, we only offer products that are in stock in our logistics warehouse. In case the requested vintage is exhausted, we will contact the customer to offer them the possibility to change to another vintage, a different product, or to cancel the order and refund the amount paid.
To check the status of a specific wine, the customer can contact our customer service.
6. PAYMENT
Payment for purchases on decantervins.com can be made by credit card or other payment methods as they become available.
Credit card payments are made through a secure payment gateway. Confidential payment data is transmitted directly and encrypted (SSL) to the entity. When making the payment, the cardholder must enter their card number, expiration date, and a validation code (CVC) that matches the data on the card. In case of any incident with the payment, please contact our customer service.
Please note that this translation might not be perfect and there may be some nuances specific to legal terminology that could be best understood by consulting a legal expert. If you have any specific questions or need further clarification on any part of these terms and conditions, I would recommend consulting with a legal professional or contacting Decantervins.com directly.